Subprocessors
Last updated: 29 September 2026
HILO Semantics uses the following third parties to process Customer Data in delivering our services. We will notify customers of new subprocessors at least 30 days before engagement, giving them the opportunity to object, as described in Section 10.3 of our Data Processing Addendum.
| Subprocessor | Purpose | Data processed | Location | Transfer mechanism |
|---|---|---|---|---|
| Google Cloud (Vertex AI), serving Anthropic Claude models (optional) | AI features for semantic mapping and the Interoperability Agent | Primarily synthetic data. Customer content only if the customer chooses to use AI features on their own data | EU | Not applicable (processed in EU) |
| Functional Software, Inc. (Sentry) | Error monitoring and application diagnostics | Technical error data. Payloads can be scrubbed of personal data on request | EU (Frankfurt) | Not applicable (hosted in EU) |
| Slack Technologies, LLC | Customer support communication | Names, email addresses, support messages | United States | EU SCCs / EU-US Data Privacy Framework |
Affiliates: None at present.
Questions or updates: Contact [email protected] to ask questions or subscribe to change notifications.
Change history
- 29 September 2026 — Initial publication.